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Concurrent Systems, founded in 2005 has grown from humble beginnings to a thriving business employing over 60 staff members.

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WORK TIME: 08:00 - 17:00
FIND US: South Africa
CONTACT: +27 (0)11 253 3660 / +27 (0)83 922 7136

IT Ops Engineer – Intern

WANTED: IT Ops Engineer – Intern

Concurrent Systems builds software products to enable mobile operators to create advanced subscriber benefit provisioning solutions. 

We are seeking a driven and talented IT Ops Engineer Intern who will work with our Support Team to offer the best service and support to our customers

If you are a match to the requirements below send your CV and cover letter to careers@concurrent.systems

We are excited to chat to you!

Our Ideal Candidate:

Our IT Ops Interns will address customer issues and resolve them in a timely and efficient manner by interacting with customers on a variety of channels such as phone, email, and social media, and ensuring that all valid customer concerns are being dealt with immediately.

Minimum Requirements

The following minimum requirements are a prerequisite for applying for this vacancy:

  • Degree or Diploma in IT, Software Engineering, Computer Science, Engineering or a related field
  • 6 months experience in a similar role is preferable, but graduates to be considered
  • Fully equipped home office

Job Specification

The successful candidates will be responsible for the following accountabilities:

  • Periodic standby to shadow 24 hour emergency support calls
  • Expected to excel in linux and database administration during the period of internship
  • Learn and follow ITIL processes
  • Occasionally work closely with Project Manager and Support Manager, to coordinate product rollout activities on customer networks
  • Document customer upgrade procedures
  • Perform maintenance on customer sites during low traffic periods, i.e. around midnight;
  • Occasional assistance with product testing

Skills and Capabilities

The successful candidate will possess the following skills and capabilities:

  • Strong SQL skills, including writing SQL queries;
  • Basic C/C++ skills;
  • Basic IP Network knowledge;
  • A GSM background will be considered a plus;
  • The ability to perform operating system installations and software installations;
  • Ability to read and understand XML and Bash Scripts;
  • Strong root cause analysis and problem solving skills;
  • Demonstrated documenting and reporting skills 
  • Unix / Linux / Solaris certification advantageous

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